- 1. Introduction
- These Terms and Conditions (“Terms”) govern your use of the Activive website (the “Site”) and the services provided by Activive Nutrition (“we,” “our,” or “us”), including the sale of private label nutritional products (“Products”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
- 2. Eligibility
- To use our Site and services, you must be at least 18 years old or have the consent of a parent or guardian. By agreeing to these Terms, you represent and warrant that you are eligible to do so.
- 3. Products
- We supply a variety of private label nutritional products, which are custom-branded according to the client’s specifications. All Products sold by us are subject to availability, and we reserve the right to modify or discontinue the Products without notice.
- 4. Ordering and Payment
Order Placement: To place an order, you must provide accurate information about the Products you wish to purchase and get accurate quote.
Pricing: All prices will be included in the quote which includes applicable taxes, shipping fees, or other charges unless explicitly stated.
Payment: We accept payment through invoice bank transfer. 60% payments must be done on placing the order and remaining 40% immediately after delivery. You agree to provide accurate and complete billing information when placing an order.
- 5. Shipping and Delivery
Shipping: We offer shipping to UK, Europe, UAE. Delivery times and costs will vary depending on the shipping method or as per quote provided.
Delivery: You are responsible for ensuring that shipping information is accurate. We are not responsible for delays due to incorrect or incomplete shipping details.
- 6. Returns and Refunds
- Due to the nature of our products, returns or exchanges are not accepted unless the Products are defective or damaged upon arrival. If you receive damaged or incorrect items, please contact us within 14 days of receipt for assistance. Refunds may be issued at our discretion under applicable laws.
- 7. Intellectual Property
Content Ownership: All content on the Site, including but not limited to text, images, graphics, logos, and trademarks, is the property of Activive and is protected by intellectual property laws.
License to Use: You may access and view the content of the Site for personal, non-commercial use only. You may not copy, reproduce, distribute, or modify any part of the Site without our prior written consent.
- 8. User Conduct
- You agree not to use the Site in any way that violates any applicable law or regulations, or for any unauthorized, harmful, or malicious activity. You may not interfere with or disrupt the operation of the Site or engage in any activity that could damage the reputation of Activive.
- 9. Disclaimers and Limitation of Liability
Product Information: While we make every effort to provide accurate and up-to-date product information, we do not guarantee the completeness or accuracy of the content on our Site.
Liability: Activive will not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or our Products, except as required by law.
- 10. Privacy Policy
- Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy
- 11. Indemnification
- You agree to indemnify, defend, and hold harmless Activive, its officers, directors, employees, and agents from any claims, liabilities, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of the Site and Products.
- 12. Governing Law
- These Terms are governed by and construed in accordance with the laws of United Kingdon. Any disputes arising under these Terms shall be resolved in the courts of United Kingdom.
- 13. Changes to These Terms
- Activive reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated date. By continuing to use the Site after such changes, you agree to the revised Terms.
- 14. Contact Information
- ActiVive UK, Unit 2, 263 Woodhouse Ln, Wigan WN6 7NR
info@activive.co.uk